Delivery Information
Delivery Information is shown below:
- Very Important - in signing for a delivery you are accepting the goods in the condition they arrive. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of goods once they have been signed for.
- If goods are returned to Firststarmobile.co.uk because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.
- Missing or delayed items: Please note that we will need to wait 14 days before being able to trace, replace or refund lost items.
- Delivery options are shown at checkout for your selected items.
- Please see our website for guidance delivery times, for non-stock items.
- Delivery may take longer if disrupted by postal strikes, or events beyond our control.
- Parcels that are dispatched by Royal Mail Recorded/Special Delivery and courier will need to be signed for.
- We reserve the right to use alternative couriers.
- Saturday deliveries are at the discretion of the couriers.
The postage types and costs are shown below. Some postage types are only avaliable depending on the value of your purchase. The delivery options avaliable to you will be shown at the checkout stage.
| Postage Type | Conditions | Cost |
|---|---|---|
| Royal Mail Recorded 1st Class | On purchases up to £19.99 | £2.50 |
| Royal Mail Special Delivery | On purchases up to £500 | £3.99 |
| US and Canada ( for goods up to £50 ) | On purchases up to £50 | £4.99 |
| US and Canada ( for goods over £50 ) | On purchases up to £500 | £7.99 |