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Returns Information

If you would like to return a product, please fill in the form below. When you have submitted it, you will be emailed a copy for your reference. Please include a printed copy of this email with the items you are returning.

Send your items to the following address:
FirstStarMobile.co.uk
P.O. Box 699
Billingham
Stockton-on-Tees
TS23 2WT

Your Details Your Name: Your Address 1: Your Address 2: Town/City: Your Postcode: Telephone Number including STD: Mobile Number: Email Address: Returns Details Order Reference: (Find this on your order confirmation email)
Date of Purchase: Date of Delivery (if known): Description of Items you are returning: If you are returning a Phone, please enter the IMEI: Reason for Return: Further Details about Reason for Return:

Terms and Conditions

Please read the terms and conditions, and tick the box below to accept these:

I have read and understand the Terms & Conditions for Returns and I agree.

When you are sure all the details are correct, click the button below and your details will be sent to your email address.

You will need to print a copy of the details and include the printout with the items you are returning.